At 3rd Dimension, we strive to ensure customer satisfaction with every purchase. If you’re not completely happy with your order, we’re here to help.
Eligibility for Returns
- Items can be returned within 7 days of delivery.
- Products must be unused, unwashed, and in their original condition with all tags intact.
- Sale items, custom orders, and gift cards are not eligible for return.
Return Process
- Contact us at 9944191769 to initiate a return.
- Provide your order details and reason for the return.
- Once approved, ship the product to the provided address. Customers are responsible for return shipping charges.
Refunds
- Refunds are processed after the returned item is inspected and approved.
- Refunds will be credited to the original payment method within 7-10 business days.
- Shipping charges are non-refundable unless the return is due to a defect or error on our part.
Exchanges
- Exchanges are subject to product availability.
- If you’d like a different size, color, or style, please contact us to arrange an exchange.
Damaged or Defective Items
If you receive a damaged or defective product, notify us within 48 hours of delivery. We will provide a replacement or refund at no additional cost.
Contact Us
For further assistance with returns or refunds, reach out to us at:
Phone: 9944191769
We value your trust and aim to make your shopping experience with 3rd Dimension smooth and enjoyable.